Refund policy

Draft, not in force, for CG to complete. Paddle's website review needs a clear refund policy before a domain is approved for checkout. This page lists what it must state. Items in [brackets] are for CG to fill; nothing here is a commitment yet.

1. Who refunds

Subscriptions are sold by Paddle as merchant of record, so refunds are issued by Paddle to the original payment method. [Link to Paddle's buyer terms and refund process.]

2. Right of withdrawal

[EU and UK consumers: 14 days from the first purchase, how to exercise it, and whether use of the paid features during that time affects it.]

3. Other refunds

[Whether partial or pro rata refunds are given after cancellation; refunds for a service fault; renewals charged by mistake and the time window to ask.]

4. How to ask

Write to contact@rimokon.net with the email address of the account and the receipt from Paddle. [Answer time; how long Paddle takes to return the money.]

5. Free plan

The Free plan costs nothing, so no refund applies. Cancelling a paid plan returns the account to Free at the end of the paid period.

Date of this version: [date].